EYICA SUPPORT

We’re here to help.

Questions about your order?

support@eyica.com

We reply within 1–2 business days.

Monday–Friday

Shipping

DestinationUnited States only
Standard shippingFree on all US orders
DispatchWithin 3 days of payment confirmation
Estimated deliveryWithin 5 days after dispatch

Fulfilled from our US warehouse. Processing time is separate from transit time; delivery estimates may vary.

View shipping policy

Returns & exchanges

Request window7 days from delivery
ReasonAny reason
Change-of-mind return shippingPaid by the customer

Contact us before returning an item. We’ll provide the correct US warehouse address and instructions. For exchanges, email support.

Cancellation requests

You can request cancellation before items are shipped. Our team reviews requests; submitting one does not automatically cancel an order or issue a refund.

View returns & refunds policy

Help us help you

Include your order number. For damaged, incorrect or missing items, please attach photos.

Designers & creators

Interested in collaborating?
creators@eyica.com